Meridian Health Partners
A multi-location clinic group replaced manual patient intake with an automated system that cut front-desk workload by half.
The challenge
Meridian's five clinics ran patient intake on paper forms re-entered into three different systems — EHR, billing, and a scheduling tool that didn't talk to either. Front-desk staff spent up to three hours a day on data entry alone, and transcription errors were showing up in patient records.
The solution
We built a HIPAA-aware intake platform that captures patient information once and routes it automatically to the EHR, billing system, and scheduler through secure API integrations. Insurance verification runs automatically on submission, and exceptions route to staff with the specific field flagged — not a blank form to redo.
Technology stack
“We stopped hiring for data entry and started hiring for patient care. That's the actual ROI.”
Let's talk about what's slowing you down.
Book a 30-minute call. We'll tell you honestly whether we're the right fit before we talk about scope.