Professional Services·Custom Software Development + Business Automation
Birchwood & Cole LLP
A mid-size law firm replaced email-based client communication with a portal that automated intake and billing.
68%
faster client onboarding
45%
fewer status-check calls to staff
2 wks → 3 days
average onboarding time
The challenge
Client intake, document exchange, and billing status all happened over email threads that partners and paralegals had to track manually. New client onboarding took up to two weeks and generated a steady stream of 'where's my document' calls.
The solution
We built a secure client portal with automated intake forms that route directly to matter management, e-signature-backed document exchange, and real-time billing visibility for clients. Partners get a single dashboard instead of a flooded inbox.
Technology stack
Next.jsPostgreSQLDocuSign APIStripe Billing
Let's talk about what's slowing you down.
Book a 30-minute call. We'll tell you honestly whether we're the right fit before we talk about scope.